Outage in Exact System

Exact Online - API links for linked clients revoked (NL/BE)

Resolved Minor
August 29, 2025 - Started 28 days ago - Lasted 11 days
Official incident page

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Outage Details

You may experience that the API links for linked clients are revoked. You are able to restore these links. We are currently investigating the cause of this issue. When an update is available, we will inform you. Our apologies for the inconvenience.
Components affected
Exact System Exact API
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 09/09/2025 08:25AM

This issue has been resolved. You won't experience anymore that the API links for linked clients are unexpectedly revoked. Our apologies for the inconvenience.

MONITORING 17 days ago - at 09/09/2025 08:15AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 09/02/2025 10:59AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 28 days ago - at 08/29/2025 11:14AM

You may experience that the API links for linked clients are revoked. You are able to restore these links. We are currently investigating the cause of this issue. When an update is available, we will inform you. Our apologies for the inconvenience.

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