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Outage in Exact System

Exact Online Fiscaal - Not Possible to retrieve VIA-data from Tax Authorities (NL)

Resolved Minor
September 01, 2025 - Started 8 months ago - Lasted about 23 hours
Official incident page

Incident Report

The Tax Authority (Belastingdienst) currently has an issue making it impossible to retrieve VIA-data. They are working on a solution. We will inform you when an update is available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/02/2025 07:51AM

This issue has been resolved by the Tax Authority and it is now possible to retrieve the VIA data again. Our apologies for the inconvenience.

IDENTIFIED 8 months ago - at 09/01/2025 10:37AM

To clarify, this issue has been identified and the Tax authorities are working on a fix from their side. Once we have more information we will update this page.

INVESTIGATING 8 months ago - at 09/01/2025 08:57AM

The Tax Authority (Belastingdienst) currently has an issue making it impossible to retrieve VIA-data. They are working on a solution. We will inform you when an update is available. Our apologies for the inconvenience.

IDENTIFIED 8 months ago - at 09/01/2025 08:50AM

We are continuing to work on a fix for this issue.

IDENTIFIED 8 months ago - at 09/01/2025 08:50AM

The Tax Authority (Belastingdienst) currently has an issue making it impossible to retrieve VIA-data. They are working on a solution. We will inform you when an update is available. Our apologies for the inconvenience.

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