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Outage in Exact System

Exact Online Werkprogramma - Unable to add employees to a project team

Resolved Minor
September 12, 2025 - Started 7 months ago - Lasted 4 days
Official incident page

Incident Report

You may experience that there are no employees found when trying to add an employee to a project team. We have identified this issue and are working on a solution. In the meantime you can open a declaration in Werkprogramma and set 'Toegang anderen' to 'Vrij toegankelijk' so all employees are able to access the necessary declarations. Our apologies for the inconvenience.
Components affected
Exact System Boekhouden

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/16/2025 07:26AM

This issue has been resolved and you can add employees to a projectteam again. Our apologies for the inconvenience.

INVESTIGATING 7 months ago - at 09/15/2025 02:23PM

We are still working on the issue.

INVESTIGATING 7 months ago - at 09/12/2025 10:05AM

You may experience that there are no employees found when trying to add an employee to a project team. We have identified this issue and are working on a solution. In the meantime you can open a declaration in Werkprogramma and set 'Toegang anderen' to 'Vrij toegankelijk' so all employees are able to access the necessary declarations. Our apologies for the inconvenience.

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