Outage in Exact System

Exact Online Fiscaal & Jaarrekening - Newly created clients are not visible in client overview

Resolved Minor
September 15, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

You may experience that newly created clients are not always visible in the client overview, while the client is successfully created. We are investigating this issue. You can copy and save the URL after creating the client and paste as URL if you need to view the client In the meantime. Our apologies for the inconvenience.
Components affected
Exact System Boekhouden
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/15/2025 09:58AM

This issue has been resolved. Newly created clients are visible again in the client overview. Clients that you created and that were not immediately visible are also be visible now. Our apologies for the inconvenience.

INVESTIGATING 1 day ago - at 09/15/2025 08:09AM

You may experience that newly created clients are not always visible in the client overview, while the client is successfully created. We are investigating this issue. You can copy and save the URL after creating the client and paste as URL if you need to view the client In the meantime. Our apologies for the inconvenience.

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