Outage in Exact System

Exact Online - Track status 'Error' when sending sales invoices via PEPPOL (NL)

Minor
September 17, 2025 - Started about 2 hours ago
Official incident page

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Outage Details

You may get the Track status 'Error' when sending invoices via PEPPOL. You can see this error in the Track status column when you navigate to the Invoice history. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
MONITORING about 2 hours ago - at 09/17/2025 09:25AM

A fix has been implemented. Invoices with track status 'error' will be resent automatically. We are monitoring the results.

INVESTIGATING about 2 hours ago - at 09/17/2025 09:01AM

You may get the Track status 'Error' when sending invoices via PEPPOL. You can see this error in the Track status column when you navigate to the Invoice history. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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