Outage in Exact System
Exact Online Fiscaal – Error 500 messages and empty tax returns after importing the tax return (NL)
Minor
September 19, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
You may experience an error 500 message when opening a tax return after importing a back up. In some cases the back up can be opened but the tax return is empty. This can occur with importing both JSKS and XBRL file types. We are investigating this issue. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
INVESTIGATING
1 day ago - at 09/19/2025 09:23AM
You may experience an error 500 message when opening a tax return after importing a back up. In some cases the back up can be opened but the tax return is empty. This can occur with importing both JSKS and XBRL file types. We are investigating this issue. Our apologies for the inconvenience.
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