Outage in Exact System
Exact Online - Creation of new accounts with Graydon unavailable (BE)
Resolved MinorIncident Report
You may experience issues when creating new accounts with the Graydon functionality. When you use this method for creating new accounts you will receive an error message stating 'Error, please contact our support department'. Graydon has identified the issue and is working on a solution. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/03/2025 01:48PM
This issue has been resolved.
MONITORING
7 months ago - at 10/03/2025 11:41AM
Graydon has implemented a fix and we are monitoring the results.
IDENTIFIED
7 months ago - at 10/03/2025 11:27AM
You may experience issues when creating new accounts with the Graydon functionality. When you use this method for creating new accounts you will receive an error message stating 'Error, please contact our support department'. Graydon has identified the issue and is working on a solution. Our apologies for the inconvenience.
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