Outage in Exact System

Exact Online - Notification for Peppol invoices not received (NL/BE)

Resolved Minor
October 08, 2025 - Started 27 days ago - Lasted 14 days
Official incident page

Incident Report

You may experience that you don't receive a notification via email when you have received an invoice via Peppol, although you have enabled the setting 'Receive notifications via email' in the company settings. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/22/2025 06:34AM

This issue has been resolved and you will receive a notification via email when you receive an invoice via Peppol now. Our apologies for the inconvenience.

MONITORING 15 days ago - at 10/20/2025 10:10AM

We have implemented a fix and we are monitoring the results. We will update this page as soon as more information becomes available.

IDENTIFIED 27 days ago - at 10/08/2025 07:23AM

You may experience that you don't receive a notification via email when you have received an invoice via Peppol, although you have enabled the setting 'Receive notifications via email' in the company settings. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.

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