Exact Online - Incorrect value in return box 5F in supplementary VAT return (NL)

This issue has been resolved and the already reported amount in the VAT Return will be included in return box 5F of the Supplementary return now. Our apologies for the inconvenience.

We have identified that the issue only occurs when you use the sending method Manual (with approval), the issue does not occur when you use a PKI certificate to send out VAT Returns via Exact Online. We are working on the solution and we will update this page as soon as more information becomes available.

When creating a supplementary return, which is send through PKI or manual with an approval flow, the return box 5F does not take the amount already paid over the period in account. Please refrain from making a new supplementary VAT return. If you cannot wait, you can correct this issue manually by clicking on 'Edit' (upper right corner) and then add the amount in the return. We are working on a solution. Our apologies for the inconvenience.