Outage in Exact System

Exact Boekhoud Gemak - Not able to login after migrating to One Exact Identity (NL)

Resolved Minor
October 13, 2025 - Started 10 days ago - Lasted 1 day
Official incident page

Incident Report

After the mandatory migration to One Exact Identity you may experience issues logging in to Exact Boekhoud Gemak. When logging in an error message will show stating "Unfortunately you do not have acces to Boekhoud Gemak". It is still possible to login with the portal user. We are investigating the issue. We will update this page once more information is available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/14/2025 02:52PM

The login issues have been resolved. After logging in no unexpected error messages are shown anymore. In case you still experience issues, please contact our Support department. Our apologies for the inconvenience.

INVESTIGATING 10 days ago - at 10/13/2025 01:21PM

After the mandatory migration to One Exact Identity you may experience issues logging in to Exact Boekhoud Gemak. When logging in an error message will show stating "Unfortunately you do not have acces to Boekhoud Gemak". It is still possible to login with the portal user. We are investigating the issue. We will update this page once more information is available. Our apologies for the inconvenience.

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