Outage in Exact System

All products - Not possible to login with One Exact Identity (Global)

Resolved Minor
October 29, 2025 - Started about 16 hours ago - Lasted about 15 hours
Official incident page

Incident Report

You may experience issues logging in to your Exact product with One Exact Identity. As soon as possible an update becomes available, we will update this page. Our apologies for the inconvenience.
Components affected
Exact System Exact bouw7 Exact System Handel Exact System Mijn [Kantoor] Exact System Accountancy Exact System Scan & Herken Exact System Productie Exact System Exact API Exact System Boekhouden

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 10/30/2025 07:15AM

This issue has been resolved by Microsoft. Our apologies for the inconvenience.

MONITORING about 11 hours ago - at 10/29/2025 08:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 16 hours ago - at 10/29/2025 04:23PM

The issue is caused by an outage at Microsoft Azure. Retrying may result in a successful login attempt. Microsoft is working on a fix.

INVESTIGATING about 16 hours ago - at 10/29/2025 04:10PM

You may experience issues logging in to your Exact product with One Exact Identity. As soon as possible an update becomes available, we will update this page. Our apologies for the inconvenience.

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