Outage in Exact System

Exact Online - Not able to convert from an Exact Product to Exact Online (NL)

Resolved Minor
October 30, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

It is currently not possible to convert from other Exact products to Exact Online. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/31/2025 02:53PM

The issue has been resolved. Conversions started on October 30, 2025, and October 31, 2025, have been resumed. Our apologies for the inconvenience.

MONITORING about 1 month ago - at 10/31/2025 12:40PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/31/2025 08:06AM

It is currently not possible to convert from other Exact products to Exact Online. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

MONITORING about 1 month ago - at 10/30/2025 03:13PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 10/30/2025 12:21PM

It is currently not possible to convert from other Exact products to Exact Online. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

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