Outage in Exact System

Exact Online - Unable to open or download documents (US)

Resolved Minor
November 11, 2025 - Started 26 days ago - Lasted 14 days
Official incident page

Incident Report

You may experience issues when opening or downloading documents. We are investigating the issue. Once an update becomes available, we will update this page. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 11/25/2025 03:11PM

This issue has been resolved and you are able to open or download documents again. Our apologies for the inconvenience.

IDENTIFIED 20 days ago - at 11/17/2025 11:24AM

The issue has been identified and we are working on a fix.

INVESTIGATING 26 days ago - at 11/11/2025 11:59AM

You may experience issues when opening or downloading documents. We are investigating the issue. Once an update becomes available, we will update this page. Our apologies for the inconvenience.

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