Outage in Exact System
Exact Online - Not able to upload documents that consist of multiple pages via the Exact Online app (Global)
Resolved MinorIncident Report
You may experience that the + button is missing when uploading documents via the Exact Online app and that you are not able to upload a document that consist of multiple pages. We have identified the issue and we are working on a solution. As a workaround, you can manually merge the pages to one document and upload that merged document via the app or the Scanning service in the web version of Exact Online or you can email the merged document to the digital postbox of your company. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Need to monitor Exact System outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/13/2025 10:19AM
This issue has been resolved with the release of version 7.1.2 of the Exact Online app. You will be able to upload documents that consist of multiple pages once you have updated the app to version 7.1.2 on your device. Our apologies for the inconvenience.
IDENTIFIED
4 months ago - at 11/11/2025 12:50PM
You may experience that the + button is missing when uploading documents via the Exact Online app and that you are not able to upload a document that consist of multiple pages. We have identified the issue and we are working on a solution. As a workaround, you can manually merge the pages to one document and upload that merged document via the app or the Scanning service in the web version of Exact Online or you can email the merged document to the digital postbox of your company. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Exact System outages
Exact Online Fiscaal – Unable to submit returns due to false error "‘xxxx', de rijen x en x zijn aan elkaar gelijk" (NL) - about 15 hours ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
