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Outage in Exact System

Multivers on premise – Registrations for PEPPOL cannot be completed (BE)

Resolved Minor
November 18, 2025 - Started 4 months ago - Lasted 20 days
Official incident page

Incident Report

We are currently not able to complete your Peppol registration. When trying to register for PEPPOL in a Belgian administration, you will see the following error message “Subscription data for RowKey: (number) not found.” We have identified the issue and are working on a fix. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/08/2025 03:25PM

The issues have been resolved and registering for PEPPOL is possible again. Our apologies for the inconvenience.

IDENTIFIED 4 months ago - at 11/18/2025 01:47PM

We are currently not able to complete your Peppol registration. When trying to register for PEPPOL in a Belgian administration, you will see the following error message “Subscription data for RowKey: (number) not found.” We have identified the issue and are working on a fix. Our apologies for the inconvenience.

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