Outage in Exact System
Exact Online My[Firm] - VAT codes of the type 'Including' used in a sales invoice will be automatically adjusted to excluding VAT (Global)
Resolved MinorIncident Report
You may experience issues with the price automatically being adjusted to excluding VAT when using a VAT code of the type 'Including' in sales invoices. This only affects invoices created in My[Firm]. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/25/2025 07:23AM
This issue has been resolved. The prices in sales invoices wont be adjusted anymore when using a VAT code of the type 'Including'. Our apologies for the inconvenience.
IDENTIFIED
4 months ago - at 11/20/2025 08:44AM
You may experience issues with the price automatically being adjusted to excluding VAT when using a VAT code of the type 'Including' in sales invoices. This only affects invoices created in My[Firm]. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
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