Outage in Exact System
Exact API - Not able to synchronize data between Scan Sys ImageCapture and Exact Online (Global)
Resolved MajorIncident Report
Currently, it is not possible to synchronize data between Scan Sys ImageCapture and Exact Online. We have identified the issue and we are working on a solution together with Scan Sys. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/05/2025 10:48AM
This issue has been resolved. Our apologies for the inconvenience.
MONITORING
4 months ago - at 12/01/2025 03:18PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 months ago - at 11/30/2025 07:55PM
Currently, it is not possible to synchronize data between Scan Sys ImageCapture and Exact Online. We have identified the issue and we are working on a solution together with Scan Sys. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Exact System outages
Exact Online Fiscaal – Incorrect calculation of the “heffingskorting” for the partner income tax return 2025 when applying actual return (NL) - about 14 hours ago
Exact Online Fiscaal – Client details for individuals cannot be modified/entered without filling in the field “Dossiertemplate” (NL) - about 16 hours ago
Exact Online Jaarrrekening - Not possible to edit text for Principles of annual accounts and Notes to the annual account in 'Jaarrekening (oud)' and 'Jaarrekening Fiscaal' (NL) - about 17 hours ago
Exact Online Fiscaal – Custom fields on the client card cannot be edited (NL) - about 18 hours ago
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