Outage in Exact System

Exact Globe+ - Error during E-invoicing subscription.

Resolved Minor

December 05, 2025 - Started 3 months ago - Lasted 11 days
Official incident page

Incident Report

When clicking on the “Register for / Manage your Electronic Invoicing Service” button in the Company Data Setting of Exact Globe+, the error “‘Status’:500, ‘Code’: 0, ‘Message’: ‘ParticipantID not allowed to change once the subscription status is active” can appear. We are aware of the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Need to monitor Exact System outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/16/2025 09:07AM

This incident has been resolved. It is now possible to continue with the E-invoicing subscription.

INVESTIGATING 3 months ago - at 12/05/2025 10:58AM

When clicking on the “Register for / Manage your Electronic Invoicing Service” button in the Company Data Setting of Exact Globe+, the error “‘Status’:500, ‘Code’: 0, ‘Message’: ‘ParticipantID not allowed to change once the subscription status is active” can appear.
We are aware of the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Latest Exact System outages

Exact Online Fiscaal en Jaarrekening – Performance issues when downloading a report (NL) - about 12 hours ago

Exact Globe+/Exact Globe Next – Error message "Sender not registered in Electronic invoicing service" upon processing an E-invoice via Peppol (NL) - about 14 hours ago

Exact Online Jaarrekening – Performance issues when downloading the preview of an annual report (NL) - about 14 hours ago

Exact Online Fiscaal - Automatic distribution without actual return is not calculated correctly (NL) - about 21 hours ago

Exact Online Fiscaal - Healthcare allowance incorrectly granted in income tax 2025 when enabling actual return (NL) - 5 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook