Outage in Exact System
Exact Globe+ - Error during E-invoicing subscription.
Minor
December 05, 2025 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
When clicking on the “Register for / Manage your Electronic Invoicing Service” button in the Company Data Setting of Exact Globe+, the error “‘Status’:500, ‘Code’: 0, ‘Message’: ‘ParticipantID not allowed to change once the subscription status is active” can appear.
We are aware of the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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INVESTIGATING
about 3 hours ago - at 12/05/2025 10:58AM
When clicking on the “Register for / Manage your Electronic Invoicing Service” button in the Company Data Setting of Exact Globe+, the error “‘Status’:500, ‘Code’: 0, ‘Message’: ‘ParticipantID not allowed to change once the subscription status is active” can appear.
We are aware of the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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