Outage in Exact System
Exact Online Premium - Messages sent to the digital postbox are not received in Exact Online (NL)
Resolved MinorIncident Report
You may experience that mails sent to the digital postbox are not received in Exact Online. Please note that this only affects Exact Online Premium. We are investigating the issue. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 12/09/2025 02:38PM
This issue has been resolved, and all previously sent documents are processed successfully. Please refrain from resubmitting documents. Our apologies for the inconvenience.
MONITORING
3 months ago - at 12/09/2025 01:14PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 months ago - at 12/09/2025 11:14AM
You may experience that mails sent to the digital postbox are not received in Exact Online. Please note that this only affects Exact Online Premium. We are investigating the issue. Our apologies for the inconvenience.
Latest Exact System outages
Exact Online Fiscaal - Performance issues on the deferral request page (NL) - about 13 hours ago
Exact Online Bouw - False crash reports through various menu paths (NL) - about 14 hours ago
Exact Online Fiscaal - Income tax and corporate tax deferrals are rejected (NL) - about 17 hours ago
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