Outage in Exact System
Exact Online - QR code for Exact payment link does not work in PDF document (NL)
Minor
December 15, 2025 - Started about 18 hours ago
Official incident page
Official incident page
Incident Report
We are currently experiencing an issue with generating QR codes for the Exact Payment link in PDF documents. The QR code on your sent invoice currently does not link to the payment page and therefore your customers are not able to use this code to complete their payments. We are investigating the issue and will update this page once more information is available. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 18 hours ago - at 12/15/2025 09:12AM
We are currently experiencing an issue with generating QR codes for the Exact Payment link in PDF documents. The QR code on your sent invoice currently does not link to the payment page and therefore your customers are not able to use this code to complete their payments. We are investigating the issue and will update this page once more information is available. Our apologies for the inconvenience.
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