Outage in Exact System

Exact Online / Exact Winbooks – Code 599 error when activating Peppol registration (BE)

Resolved Minor
December 17, 2025 - Started 1 day ago - Lasted about 23 hours
Official incident page

Incident Report

You may experience a Code 599 error stating that 'you are not successfully registered because your identifier is registered elsewhere.' while registering for Peppol, even when you are not registered elsewhere. We are investigating the issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 12/18/2025 07:46AM

The issue has been resolved. It is possible again to activate your Peppol registration without getting unexpected Code 599 errors. Our apologies for the inconvenience.

MONITORING 1 day ago - at 12/17/2025 10:55AM

We are continuing to monitor the results. It might take some time before you can retry the Peppol registration. We will update this page as soon as more information becomes available.

MONITORING 1 day ago - at 12/17/2025 09:51AM

We have implemented a fix and we are monitoring the results.

INVESTIGATING 1 day ago - at 12/17/2025 09:26AM

You may experience a Code 599 error stating that 'you are not successfully registered because your identifier is registered elsewhere.' while registering for Peppol, even when you are not registered elsewhere. We are investigating the issue. Our apologies for the inconvenience.

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