Outage in Exact System

All Products - ‘You are already subscribed to the Peppol network via Tradeinterop’ when trying to register to the Peppol network (BE)

Minor
December 24, 2025 - Started about 4 hours ago
Official incident page

Incident Report

It is possible that you get a message stating that you are already registered to the Peppol network via Tradeinterop when you want to finish your Peppol registration. This issue is only occurs if you have been registered in the past, but you are unsubscribed recently. Please contact Exact Support to report this error so the previous subscription can be removed manually at Tradeinterop. We are investigating the issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 4 hours ago - at 12/24/2025 02:20PM

It is possible that you get a message stating that you are already registered to the Peppol network via Tradeinterop when you want to finish your Peppol registration. This issue is only occurs if you have been registered in the past, but you are unsubscribed recently. Please contact Exact Support to report this error so the previous subscription can be removed manually at Tradeinterop. We are investigating the issue. Our apologies for the inconvenience.

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