Outage in Exact System
Exact Online Premium - Messages sent to the digital postbox are not received in Exact Online (NL)
Resolved MinorIncident Report
You may experience that mails sent to the digital postbox are not received in Exact Online. Please note that this only affects Exact Online Premium. We are investigating the issue. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/06/2026 11:41AM
The issue has been resolved. All mail messages have been delivered to the digital postbox. Our apologies for the inconvenience.
MONITORING
3 months ago - at 01/05/2026 02:03PM
A fix has been implemented. The messages sent earlier today are still being processed. Please refrain from re-submitting the e-mails since they will be handled with a delay.
INVESTIGATING
3 months ago - at 01/05/2026 01:37PM
You may experience that mails sent to the digital postbox are not received in Exact Online. Please note that this only affects Exact Online Premium. We are investigating the issue. Our apologies for the inconvenience.
Latest Exact System outages
Exac Globe Payroll - Processable errors in APG pension declaration (NL) - about 11 hours ago
HR & Salaris Gemak - Processable errors in APG pension declaration (NL) - about 11 hours ago
Exact Online Bouw - Screens remain blanco (NL/BE) - about 11 hours ago
Exact Online Premium - Performance issues in Exact Online Premium (NL) - about 12 hours ago
Exact Online Fiscaal - Synchronization issues with external portals (NL) - about 14 hours ago
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