Outage in Exact System

Exact Online Premium - Login not possible in Exact Online Premium (NL)

Resolved Minor
January 06, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

You may experience performance issues in Exact Online Premium through various menu paths. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/06/2026 12:03PM

The issue has been resolved. Exact Online Premium is available again. Our apologies for the inconvenience.

MONITORING 1 day ago - at 01/06/2026 09:31AM

We have implemented a fix and we are monitoring the results.

INVESTIGATING 1 day ago - at 01/06/2026 08:32AM

Currently you may experience that it is not possible to log in Exact Online Premium due to a message ‘Login page not available’. We are investigating the issue. Our apologies for the inconvenience.

INVESTIGATING 1 day ago - at 01/06/2026 08:00AM

You may experience performance issues in Exact Online Premium through various menu paths. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

Latest Exact System outages

Exact Online - ‘You are already subscribed to the Peppol network via Tradeinterop’ when trying to register to the Peppol network (BE) - about 13 hours ago
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Exact Online - Missing CODA statements for BNP (BE) - 1 day ago
Exact Online - Track status 'Error' for sales invoices that were sent via Peppol (BE/NL) - 1 day ago

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