Outage in Exact System

Exact Online - Track status 'Error' for sales invoices that were sent via Peppol (BE/NL)

Resolved Minor
January 06, 2026 - Started 1 day ago - Lasted about 4 hours
Official incident page

Incident Report

You may experience that the Track status 'Error' is given for sales invoices that were sent via Peppol today. We are investigating this issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/06/2026 12:40PM

This issue has been resolved. These invoices have since been resend. Our apologies for the inconvenience.

MONITORING 1 day ago - at 01/06/2026 09:58AM

A fix has been implemented and we are monitoring the results. Invoices with the track status error will be resend.

INVESTIGATING 1 day ago - at 01/06/2026 09:10AM

You may experience that the Track status 'Error' is given for sales invoices that were sent via Peppol today. We are investigating this issue. Our apologies for the inconvenience.

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