Outage in Exact System

All products - Not able to create a supportcase (Global)

Resolved Minor
January 06, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Currently we are facing technical issues with the Exact Support page. As a result, you might not be able to create a supportcase at this moment. For Exact Online the Exact AI Assistent is available as alternative. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/06/2026 06:19PM

This issue has been resolved. It is possible to create a supportcase again. Our apologies for the inconvenience.

INVESTIGATING 1 day ago - at 01/06/2026 05:26PM

Currently we are facing technical issues with the Exact Support page. As a result, you might not be able to create a supportcase at this moment. For Exact Online the Exact AI Assistent is available as alternative. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

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