Outage in Exact System

Exact Online Jaarrekening - 2022 and 2025 annual reports may be rejected with an error message (NL)

Resolved Minor

January 09, 2026 - Started 3 months ago - Lasted 4 days
Official incident page

Incident Report

You may receive a VAS500 error message when submitting 2022 and 2025 annual reports. The full error message you may receive is: "VAS500: Het aangeleverde instance document voldoet niet aan de Nederlandse taxonomie. Hierdoor kan het aanleververzoek niet door Digipoort worden verwerkt. Het instance document bevat de volgende fouten: In content of element : The content model does not allow element to appear immediately after element . The following elements would be valid here: xbrli:unit, link:footnoteLink, xbrli:context, xbrli:tuple, xbrli:item (or nothing). / 311: Validatie niet gelukt." We are investigating the issue. Our apologies for the inconvenience.

Components affected

Exact System Boekhouden

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/13/2026 12:00PM

The issue has been resolved. It is possible again to submit 2022 and 2025 annual reports. Our apologies for the inconvenience.

IDENTIFIED 3 months ago - at 01/09/2026 10:24AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 01/09/2026 10:22AM

You may receive a VAS500 error message when submitting 2022 and 2025 annual reports. The full error message you may receive is:
"VAS500: Het aangeleverde instance document voldoet niet aan de Nederlandse taxonomie. Hierdoor kan het aanleververzoek niet door Digipoort worden verwerkt. Het instance document bevat de volgende fouten: In content of element : The content model does not allow element to appear immediately after element . The following elements would be valid here: xbrli:unit, link:footnoteLink, xbrli:context, xbrli:tuple, xbrli:item (or nothing). / 311: Validatie niet gelukt."

We are investigating the issue. Our apologies for the inconvenience.

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