Outage in Exact System

Exact Winbooks/Exact Venice - Oops error when registering for or maintaining Peppol (BE)

Resolved Minor

January 12, 2026 - Started about 2 months ago - Lasted 4 days
Official incident page

Incident Report

You may experience an oops error when registering for and maintaining existing Peppol registrations. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/16/2026 09:43AM

The issue has been resolved. It is possible again to register for or maintain existing Peppol registrations without facing unexpected errors. Our apologies for the inconvenience.

MONITORING about 2 months ago - at 01/16/2026 09:20AM

The issue has been resolved. It is possible again to register for or maintain existing Peppol registrations without facing unexpected errors. Our apologies for the inconvenience.

MONITORING about 2 months ago - at 01/15/2026 11:40AM

We have implemented a fix and we are monitoring the results.

IDENTIFIED about 2 months ago - at 01/15/2026 07:15AM

We have identified the issue and we are working on a solution.

INVESTIGATING about 2 months ago - at 01/12/2026 08:29PM

This issue affects both Exact Winbooks and Exact Venice. We are investigating the issue and will update this page as soon as more information becomes available.

INVESTIGATING about 2 months ago - at 01/12/2026 04:42PM

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