Outage in Exact System

Exact Globe Next – Not possible to generate an invoice after the sales order fulfillment is completed.

Resolved Minor

January 13, 2026 - Started about 2 months ago - Lasted about 24 hours
Official incident page

Incident Report

In Exact Globe Next release 424SP44 it is not possible to generate a sales invoice when the order fulfillment is done in a prior stage. Only invoices generated simultaneously with the fulfillment are created. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/14/2026 03:36PM

This incident is resolved.

MONITORING about 2 months ago - at 01/14/2026 10:06AM

A fix has been implemented in Exact Globe Next release 424SP44 downloaded after 14th of January 2026 11:00 hours CET. For downloads before this time, a new update can be executed to Exact Globe Next release 424SP44.

IDENTIFIED about 2 months ago - at 01/14/2026 08:19AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 01/13/2026 04:12PM

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