Outage in Exact System

Exact Online Payroll - Year-end allowance reservation incorrectly added to pension base in employment conditions groups 'Gehandicaptenzorg', 'Geestelijke Gezondheidszorg' and 'Kinderopvang' (NL)

Minor
January 15, 2026 - Started about 3 hours ago
Official incident page

Incident Report

The year-end allowance reservation is currently added incorrectly to the pension base in employment conditions groups 'NL-3507 Gehandicaptenzorg', 'NL-3506 Geestelijke Gezondheidszorg' and 'NL-3502 Kinderopvang'. Other employment conditions groups related to PFZW are not affected. We are working on a solution. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 hours ago - at 01/15/2026 08:14AM

The year-end allowance reservation is currently added incorrectly to the pension base in employment conditions groups 'NL-3507 Gehandicaptenzorg', 'NL-3506 Geestelijke Gezondheidszorg' and 'NL-3502 Kinderopvang'. Other employment conditions groups related to PFZW are not affected. We are working on a solution. Our apologies for the inconvenience.

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