Outage in Exact System
Exact Bouw - Unable to register for Peppol when your company is already registered in Exact Online (Global)
Minor
January 19, 2026 - Started about 17 hours ago
Official incident page
Official incident page
Incident Report
Currently you cannot complete your Peppol registration when the company you are trying to register is already subscribed to Peppol in Exact Online. During the onboarding process you receive a selection of multiple accounts, but selecting an account results in an 'access denied' error. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 17 hours ago - at 01/19/2026 07:01AM
Currently you cannot complete your Peppol registration when the company you are trying to register is already subscribed to Peppol in Exact Online. During the onboarding process you receive a selection of multiple accounts, but selecting an account results in an 'access denied' error. We have identified the issue and are working on a fix. Our apologies for the inconvenience.
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