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Outage in Exact System

Authentication Issues with AVD After January 2026 Windows Security Update (Global)

Resolved Minor
January 21, 2026 - Started 3 months ago - Lasted 8 days
Official incident page

Incident Report

You may experience authentication failures when you log in to a remote connection application after you have installed KB5074109 Windows security patch. This issue is affecting Azure Virtual Desktop. The issue has been identified by Microsoft. You can resolve the issue by updating to KB5077744, which was released on January 17th 2026. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/29/2026 10:03AM

The issue will be resolved after you have installed KB5077744 security patch. Our apologies for the inconvenience.

IDENTIFIED 3 months ago - at 01/21/2026 12:14PM

You may experience authentication failures when you log in to a remote connection application after you have installed KB5074109 Windows security patch. This issue is affecting Azure Virtual Desktop. The issue has been identified by Microsoft. You can resolve the issue by updating to KB5077744, which was released on January 17th 2026. Our apologies for the inconvenience.

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