Outage in Exact System

All products - Exact Assistant is not able to generate answers (Global)

Resolved Minor

January 27, 2026 - Started about 10 hours ago - Lasted about 1 hour
Official incident page

Incident Report

The Exact Assistant is currently not able to generate answers to your questions. We are investigating the issue and we will update this page as soon as possible. Our apologies for the inconvenience.

Components affected

Exact System Accountancy Exact System Boekhouden Exact System Handel Exact System Mijn [Kantoor] Exact System Exact bouw7

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Latest Updates ( sorted recent to last )

RESOLVED about 9 hours ago - at 01/27/2026 04:10PM

This issue has been resolved. Our apologies for the inconvenience.

MONITORING about 9 hours ago - at 01/27/2026 03:57PM

We have implemented a fix and we are monitoring the results.

IDENTIFIED about 10 hours ago - at 01/27/2026 03:08PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 10 hours ago - at 01/27/2026 03:06PM

We have identified the issue and we are working on a solution.

INVESTIGATING about 10 hours ago - at 01/27/2026 03:02PM

The Exact Assistant is currently not able to generate answers to your questions. We are investigating the issue and we will update this page as soon as possible. Our apologies for the inconvenience.

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