Outage in Exact System

Exact Online - Completed statements incorrectly shown in “To be completed” overview (NL/BE)

Resolved Minor

February 04, 2026 - Started 2 months ago - Lasted 5 days
Official incident page

Incident Report

You may experience that completed transactions are shown when only filtering on To be completed transactions in the Statements | To be completed overview. Please refer to the status column to see if they are actually completed. We are currently investigating this issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/09/2026 08:50AM

This issue has been resolved. Please note that you need to rebuild the overview first in order to see the To be completed transactions only. You can rebuild the overview by clicking on the Tool icon/three dots on top of the screen and by clicking on Rebuild overview. Our apologies for the inconvenience.

MONITORING 2 months ago - at 02/09/2026 08:10AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 02/04/2026 09:10AM

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