Outage in Exact System
Exact Online - Images from the accompanying mail seen as invoice in digital postbox (Global)
Resolved MinorIncident Report
Mails sent to the digital postbox or scanning service which contain images in the accompanying mail such as logo’s, signatures and pictures are seen as separate invoices. This may result in empty entry proposals. These empty proposals will not affect your scanning bundle. We are currently investigating this issue. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/10/2026 07:40AM
The issue has been resolved. Images from the accompanying mail are not seen as invoices anymore. Our apologies for the inconvenience.
IDENTIFIED
2 months ago - at 02/09/2026 03:08PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 02/05/2026 02:14PM
Mails sent to the digital postbox or scanning service which contain images in the accompanying mail such as logo’s, signatures and pictures are seen as separate invoices. This may result in empty entry proposals. These empty proposals will not affect your scanning bundle. We are currently investigating this issue. Our apologies for the inconvenience.
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