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Outage in Exact System

Globe+ - Incorrect quantity filled for Sales and Purchase orders in Globe+ 506SP3

Resolved Minor
February 23, 2026 - Started about 2 months ago - Lasted 4 days
Official incident page

Incident Report

In Globe+ 506SP3, an incorrect quantity can be filled when entering a quantity in a Sales or Purchase order. Re-entering the quantity in the same line will result in the correct quantity being filled. This issue only occurs for divisible items. We are currently investigating this issue. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/27/2026 07:35AM

This incident was resolved. A fix has been implemented in Exact Globe+ 506SP3 as of Friday 27th of February 04:00 Hours CET. To apply the fix, execute the update again on Release 506SP3. Our apologies for the inconvenience.

IDENTIFIED about 2 months ago - at 02/26/2026 07:05AM

The issue has been identified, and a fix is being implemented. Our apologies for the inconvenience.

INVESTIGATING about 2 months ago - at 02/23/2026 12:06PM

In Globe+ 506SP3, an incorrect quantity can be filled when entering a quantity in a Sales or Purchase order. Re-entering the quantity in the same line will result in the correct quantity being filled. This issue only occurs for divisible items. We are currently investigating this issue. Our apologies for the inconvenience.

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