Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Exact System

Exact Online Bouw - Not possible to create new user in Bouw after upgrade of Bouw subscription (NL/BE)

Resolved Minor
February 25, 2026 - Started about 2 months ago - Lasted 5 days
Official incident page

Incident Report

You may experience that after upgrading the amount of users in your Bouw subscription, your contract is not changed. Therefore you cannot create an additional user. We are investigation the issue and will and we will update this page as soon as more information becomes available. In the meantime please refrain from upgrading your Bouw subscription again. Our apologies for the inconvenience.
Components affected
Exact System Exact bouw7

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial
  • No credit card
  • 14-day trial
  • 2-minute setup
IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/02/2026 12:46PM

This issue has been resolved and you are now able to create new users again. Our apologies for the inconvenience.

IDENTIFIED about 2 months ago - at 02/27/2026 03:09PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 02/25/2026 08:41AM

You may experience that after upgrading the amount of users in your Bouw subscription, your contract is not changed. Therefore you cannot create an additional user. We are investigation the issue and will and we will update this page as soon as more information becomes available. In the meantime please refrain from upgrading your Bouw subscription again. Our apologies for the inconvenience.

Latest Exact System outages

Exact Online Premium - Bank statements not imported via Rabo BoekhoudKoppeling (NL) - about 13 hours ago
Exact Globe+ - Creating a document with a binary attachment via the REST API/SDK fails when the administration is linked with ELIS. - 1 day ago
Exact Reeleezee - Loket connection with Reeleezee doesn't work (NL) - 1 day ago
Exact Online Payroll - Calculation days and hours worked in week 14 incorrect (NL) - 1 day ago
Exact Online - Not possible to start a support chat (Global) - 1 day ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook