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Outage in Exact System

Exact Online Fiscaal - Delay in retrieving VIA data due to high volume of request at the tax authorities (NL)

Minor
March 03, 2026 - Started 1 day ago
Official incident page

Incident Report

The tax authorities have a large number of VIA requests to process, which means that response is not as fast as you are used to. The sending process is running continuously and the data is updated as soon as it becomes available. If you see the message ‘Retrieve VIA’ (NL: 'VIA ophalen') in the authorization log, no additional requests are necessary at this time. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
MONITORING about 3 hours ago - at 03/04/2026 10:15AM

The tax authorities have a large number of VIA requests to process, which means that response is not as fast as you are used to. The sending process is running continuously and the data is updated as soon as it becomes available. If you see the message ‘Retrieve VIA’ (NL: 'VIA ophalen') in the authorization log, no additional requests are necessary at this time. Our apologies for the inconvenience.

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