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Outage in Exact System

Exact Globe+/Exact Globe Next – Error message "Sender not registered in Electronic invoicing service" upon processing an E-invoice via Peppol (NL)

Minor
March 09, 2026 - Started about 5 hours ago
Official incident page

Incident Report

When sending a E-invoice via Peppol, the message "Sender not registered in Electronic invoicing service" can be returned. It is then not possible to further process the invoice. We are investigating this issue and will update this page once more information is available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 5 hours ago - at 03/09/2026 03:42PM

When sending a E-invoice via Peppol, the message "Sender not registered in Electronic invoicing service" can be returned. It is then not possible to further process the invoice. We are investigating this issue and will update this page once more information is available. Our apologies for the inconvenience.

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