Outage in Exact System
Exact Online - Support not reachable through phone when no customer ID is provided (BE)
Minor
March 16, 2026 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
We are currently experiencing technical issues with the Exact Support phone lines in Belgium. As a result, you may be unable to reach Support if you do not provide a customer ID during the call. Please make sure you have your customer ID ready when contacting Support. Our apologies for the inconvenience.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 10 hours ago - at 03/16/2026 08:27AM
We are currently experiencing technical issues with the Exact Support phone lines in Belgium. As a result, you may be unable to reach Support if you do not provide a customer ID during the call. Please make sure you have your customer ID ready when contacting Support. Our apologies for the inconvenience.
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