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Outage in Exact System

Exact Online - Not able to find new data or import data via XML (Global)

Resolved Minor
March 17, 2026 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

You may experience that newly created data cannot be found via the search functionalities in Exact Online. You may also experience issues with importing data via XML in Exact Online. This issue only occurs in Exact Online Premium and in the German, French, British, Spanish and American legislation of Exact Online. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/17/2026 12:15PM

This issue has been resolved. Our apologies for the inconvenience.

MONITORING about 1 month ago - at 03/17/2026 08:50AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/17/2026 08:18AM

You may experience that newly created data cannot be found via the search functionalities in Exact Online. You may also experience issues with importing data via XML in Exact Online. This issue only occurs in Exact Online Premium and in the German, French, British, Spanish and American legislation of Exact Online. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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