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Outage in Exact System

Exact Online Fiscaal - The value of real estate on 31-12-2025 is not always correctly included in the calculation of the actual return in a 2025 income tax return (NL)

Resolved Minor
March 25, 2026 - Started 22 days ago - Lasted 7 days
Official incident page

Incident Report

You may experience an issue with the calculation of real estate in Box 3 when actual return is enabled which results in an incorrect calculated actual return. In some scenarios, the value at 31‑12‑2025 is not included in the specification (calculator) of the real estate, which causes the system to calculate a negative actual return equal to the starting value of the residential property. The actual return specification on the overview page of the return will also display an incorrect lower actual return. We have identified the issue and are working on implementing a fix. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/01/2026 08:08AM

This issue has been resolved. Our apologies for the inconvenience.

IDENTIFIED 22 days ago - at 03/25/2026 10:37AM

You may experience an issue with the calculation of real estate in Box 3 when actual return is enabled which results in an incorrect calculated actual return. In some scenarios, the value at 31‑12‑2025 is not included in the specification (calculator) of the real estate, which causes the system to calculate a negative actual return equal to the starting value of the residential property. The actual return specification on the overview page of the return will also display an incorrect lower actual return. We have identified the issue and are working on implementing a fix. We will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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