Outage in Exact System
Exact Online - Error message when editing item card (NL)
Minor
May 15, 2026 - Started about 10 hours ago
Official incident page
Official incident page
Incident Report
You may encounter an error message stating: "Base option 'X' not found for product index 1" when attempting to edit an item card. This message is purely visual and does not affect the item itself. Any changes made will still be saved successfully. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
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IDENTIFIED
about 10 hours ago - at 05/15/2026 07:37AM
You may encounter an error message stating: "Base option 'X' not found for product index 1" when attempting to edit an item card. This message is purely visual and does not affect the item itself. Any changes made will still be saved successfully. We have identified the issue and we are working on a solution. Our apologies for the inconvenience.
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