Outage in Exact System
Exact Online Jaarrekening - Error message when creating and opening an annual report (NL)
Resolved MinorIncident Report
You may receive an error message "Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk" when creating an annual report. Despite the error message, the annual report is still created.
Additionally, in some cases, you also receive an error message when opening the annual report: “500 Fout op de server. Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk”.
We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 11/04/2026 02:04PM
This issue has been resolved and annual reports can be created and opened again. Our apologies for the inconvenience.
IDENTIFIED
about 21 hours ago - at 11/04/2026 12:46PM
The issue has been identified and we are working on implementing a fix.
INVESTIGATING
1 day ago - at 11/04/2026 08:54AM
You may receive an error message "Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk" when creating an annual report. Despite the error message, the annual report is still created.
Additionally, in some cases, you also receive an error message when opening the annual report: “500 Fout op de server. Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk”.
We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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