Outage in Exact System
Exact Online Fiscaal & Jaarrekening - Error 404 when creating an e-mail template or opening an existing e-mail template (NL)
Minor
November 04, 2026 - Started about 19 hours ago
Official incident page
Official incident page
Incident Report
You may receive the following error message: "404: "De pagina is niet gevonden - Excuses, de opgevraagde pagina is niet gevonden." when trying to create an e-mail template or open an existing e-mail template. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 hours ago - at 11/05/2026 07:50AM
The issue has been identified and we are working on implementing a fix.
INVESTIGATING
about 19 hours ago - at 11/04/2026 02:47PM
You may receive the following error message: "404: "De pagina is niet gevonden - Excuses, de opgevraagde pagina is niet gevonden." when trying to create an e-mail template or open an existing e-mail template. We are investigating the issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Latest Exact System outages
Exact Officient - Not able to load data from Exact Officient in the partner portal (NL/BE) - about 19 hours ago
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Exact Online Jaarrekening - Error message when creating and opening an annual report (NL) - 1 day ago
Exact Online - Temporarily unavailable (Global) - 1 day ago
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