Outage in ExamSoft

ExamSoft Support Holiday Closure

Resolved Minor

November 23, 2023 - Started about 2 years ago - Lasted 2 days
Official incident page

Incident Report

In observance of the Thanksgiving and Black Friday holiday, we will have limited staffing from Thursday. November 23rd at 12:00 pm CT to Saturday, November 25th at 6:30 am Central Time. For all holiday hours, please go to the https://examsoft.com/contact/#holiday-hours URL. Please send an email to support at examsoft-support@turnitin.com and we will get back to you once normal operations resume. If you're experiencing an emergency and are unable to log into your portal, post, start or upload an exam, please stay on the line when contacting us.

Components affected

ExamSoft Support

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 11/25/2023 12:28PM

This incident has been resolved.

INVESTIGATING about 2 years ago - at 11/23/2023 06:03PM

In observance of the Thanksgiving and Black Friday holiday, we will have limited staffing from Thursday. November 23rd at 12:00 pm CT to Saturday, November 25th at 6:30 am Central Time.

For all holiday hours, please go to the https://examsoft.com/contact/#holiday-hours URL.

Please send an email to support at examsoft-support@turnitin.com and we will get back to you once normal operations resume.

If you're experiencing an emergency and are unable to log into your portal, post, start or upload an exam, please stay on the line when contacting us.

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