Outage in ExamSoft

Examplify 3.4.4 VM Check Discrepancy

Resolved Minor
January 23, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Need to monitor ExamSoft outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including ExamSoft, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue with the latest release of Examplify 3.4.4 where devices may be flagged as utilizing a virtual machine. Institutions may not have this version available for download during development review. Please subscribe to the status.examsoft.com website for further updates.
Components affected
ExamSoft Examplify Services
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/23/2024 08:54PM

The issue has been identified and our development team will be working on a fix for the version in the near future; however, If you're experiencing an issue related to the issue noted in the status page, please perform a clean installation of your Examplify on your Windows device. You can find the steps below.

Clean Install Steps: https://support.examsoft.com/hc/en-us/articles/11145910575245-Examplify-Uninstall-on-Windows#h_01H1Q1HMC0H75WKFEA31ZE1VXQ

If you continue to experience issues, please contact support on the https://examsoft.com/contact/#phone-support website URL.

INVESTIGATING 12 months ago - at 01/23/2024 08:11PM

We are currently investigating an issue with the latest release of Examplify 3.4.4 where devices may be flagged as utilizing a virtual machine. Institutions may not have this version available for download during development review. Please subscribe to the status.examsoft.com website for further updates.

Latest ExamSoft outages

Intermittent Issues - 28 days ago
Legacy Upload Delays - about 1 month ago
Legacy Portal Upload Delays - about 1 month ago
Legacy Portal Reporting Issue - about 1 month ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3643 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required