Outage in ExamSoft
Phone Support Currently Unavailable
Resolved MajorIncident Report
Summary AI Generated
ExamSoft experienced technical issues with their phone support lines for 2.1 hours, preventing customers from reaching support via phone. During the outage, customers were directed to use alternative support channels including live chat and email. The phone service was fully restored after approximately 2 hours.
We are currently experiencing technical issues with our phone lines.
To ensure you receive timely assistance, please use our alternative support channels:
Live Chat: Visit our Help Center (https://support.examsoft.com/hc/en-us) and click the chat icon located at the bottom right corner of the screen.
Email: Reach out to our team directly at support@examsoft.com.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 04/23/2026 10:36AM
We are pleased to advise that service has been restored, we regret any inconvenience this may have caused if you were impacted by today’s incident.
INVESTIGATING
16 days ago - at 04/23/2026 08:36AM
We are currently experiencing technical issues with our phone lines.
To ensure you receive timely assistance, please use our alternative support channels:
Live Chat: Visit our Help Center (https://support.examsoft.com/hc/en-us) and click the chat icon located at the bottom right corner of the screen.
Email: Reach out to our team directly at support@examsoft.com.
Latest ExamSoft outages
Scheduled Update – SSO Configuration Change - 4 days ago
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Australian 03-8594-1209 Phone Line Issues - 2 months ago
Legacy Login & Examplify Upload Issues - 5 months ago
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