Outage in ExamSoft
Issue with Examplify
Resolved MajorIncident Report
Summary AI Generated
Administrators were unable to post exams through ExamSoft's Legacy Portal for approximately 4.6 hours, affecting the Legacy Portal, Examplify Services, and Examplify for iPad Services. Students who had already downloaded their exams were able to continue taking them without interruption, and completed exams remained safely stored on their devices. Exam posting functionality was restored, and administrators are advised to recreate any exams that may be missing after the incident.
We are currently investigating reports that administrators are unable to post exams through the Legacy Portal.
Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded once services are restored.
We will provide updates as more information becomes available.
Components affected
ExamSoft Legacy Portal (examsoft.com/institutionid) ExamSoft Examplify Services ExamSoft Examplify for iPad ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 06/17/2026 07:23PM
Exam posting functionality through the Legacy Portal has been restored, and administrators are able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again.
Students who have already downloaded their exams can continue to launch and complete their exams without issue. Completed exams remain safely stored on the student's device and can be uploaded normally.
At this time, all services are operating normally. We will continue to review this incident internally, but no further customer impact has been observed.
MONITORING
about 20 hours ago - at 06/17/2026 03:50PM
We have observed that exam posting functionality through the Legacy Portal has been restored, and administrators should now be able to post exams successfully. If a posted exam is missing, please recreate the exam and post it again.
At this time, we are continuing to investigate the cause of the issue. Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded normally.
We will continue to provide updates as more information becomes available.
INVESTIGATING
about 21 hours ago - at 06/17/2026 02:50PM
We are currently investigating reports that administrators are unable to post exams through the Legacy Portal.
Students who have already downloaded their exams can continue to launch and take their exams without issue. Any completed exam is safely stored on the student's device and can be uploaded once services are restored.
We will provide updates as more information becomes available.
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