Outage in ExamSoft
Unable to Score exams
Resolved MajorIncident Report
Summary AI Generated
ExamSoft's Enterprise Portal experienced a major scoring outage on June 29, 2026, lasting approximately 46 minutes, during which users were unable to score exams. Both the Enterprise Portal (ui.examsoft.io) and New Portal Reporting were affected, with scoring performance remaining degraded even as partial recovery began mid-incident. The engineering team resolved the issue and confirmed full restoration of exam processing services.
We are currently investigating reports of an issue affecting scoring in the Enterprise Portal. Users may be unable to score exams at this time.
Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide updates as more information becomes available.
Components affected
ExamSoft Enterprise Portal (ui.examsoft.io) ExamSoft Enterprise Portal (New Portal) ReportingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
21 days ago - at 06/29/2026 05:10PM
The issue affecting scoring in the Enterprise Portal has been resolved, and scoring services have returned to normal.
Our Engineering team has confirmed that exams are processing successfully. We apologize for any inconvenience this issue may have caused and appreciate your patience while we worked to restore service.
INVESTIGATING
21 days ago - at 06/29/2026 04:43PM
We are continuing to investigate an issue affecting scoring in the Enterprise Portal. We are beginning to see scores processing successfully on some exams; however, scoring performance remains degraded, and some users may continue to experience delays.
INVESTIGATING
21 days ago - at 06/29/2026 04:27PM
We are currently investigating reports of an issue affecting scoring in the Enterprise Portal. Users may be unable to score exams at this time.
Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide updates as more information becomes available.
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